Marriott has restructured its Bonvoy loyalty program with changes that effectively devalue points by 20%, removing category caps and implementing dynamic pricing that allows properties to charge unlimited points per night.
What Changed
Properties that previously capped at 60,000 points per night can now charge 100,000+ during peak demand. Members report needing 40-80% more points for the same redemptions compared to last year.
Member Backlash
A Change.org petition demanding the reversal has gathered 500,000 signatures. Travel bloggers are recommending members transfer points to airline partners before further devaluation.
- 20% effective point devaluation
- Dynamic pricing replaces category caps
- Some hotels now 100K+ points per night
- 500,000-signature petition demanding reversal